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most common support questions.

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Please visit the Apps page on your computer for access to our Windows/Mac applications. You can find our mobile applications in the Apple App Store, or Android Play Store.

Yes - If your router supports OpenVPN you can setup WeVPN services with your router and protect your whole network.

A Linux application is in the process of being developed. We are expected it to be publicly available by Summer 2019.

WeVPN currently supports ikEV2, OpenVPN TCP, and Openvpn UDP however we are also working on releasing new protocols throughout the second half of 2019.

WeVPN specializes in ensuring the most flawless streaming experience while connected to our VPN service. Enjoy an unlimited streaming experience with WeVPN.

WeVPN does not limit your bandwidth availability at any point throughout your membership. We do not enforce any type of throttling which could negatively impact the user experience here at WeVPN.

Yes - All payments for memberships at WeVPN are considered subscriptions. However, you can reach out to our support team and request for recurring subscriptions to be cancelled on your account. This will mean that your account is suspended at the end of each billing period if you do not manually renew your subscription.

The account in question will be given a grace period of 5 days to resolve any past due balance after which point the account in its entirety will be suspended from recieving VPN access.

In order to update your payment method from credit card to Paypal, you will need to contact support at Support@wevpn.com and ask our support team to update your default payment method.